Restaurant People, HR & Staffing

Build the Foundation First: Lessons from Restaurant Management 201

Darren Denington and Alison Anne, the duo behind the Restaurant Management 201 workshops, share the core lessons from their new book. Learn why independent operators should build leadership, systems, and staff first, before tackling training, financials, marketing, and growth.

By Jaime Oikle and Darren Denington

/ 2 Nov 2026

Build the Foundation First: Lessons from Restaurant Management 201

How Independent Restaurants Hire and Keep Great People When the Labor Pool Is Small

Small labor pool? Practical hiring and retention strategies for independent restaurants: cut turnover, find overlooked talent, hire faster, and run leaner.

By Jaime Oikle

/ 26 Oct 2026

How Independent Restaurants Hire and Keep Great People When the Labor Pool Is Small

Everyone on Your Team Is Better Than You at Something: Emerson's Leadership Lesson for Restaurant Operators

Your dishwasher knows which dish comes back half eaten. Your server knows why Table 12 is unhappy. Are you asking? Four practical ways to learn from everyone in (and around) your restaurant, inspired by Ralph Waldo Emerson.

By Jaime Oikle

/ 21 Oct 2026

Everyone on Your Team Is Better Than You at Something: Emerson's Leadership Lesson for Restaurant Operators

Stop Taking Orders, Start Making Sales

Order takers leave money on the table. Roger & Jaime share how independent restaurants can turn their front of house into sales stars through daily pre-shifts, pop quizzes, two-choice suggestions, and genuine hospitality.

By Jaime Oikle and Roger Beaudoin

/ 15 Oct 2026

The Indirect Correction: Carnegie's Rule for Fixing Mistakes Without Losing People

Your sharpest correction might be costing you your best server. Here's how independent operators can use Dale Carnegie's "indirect" principle to fix mistakes with staff, managers, and guests without losing them.

By Jaime Oikle

/ 13 Oct 2026

The Indirect Correction: Carnegie's Rule for Fixing Mistakes Without Losing People

10 Winning Habits of Thriving Restaurants

Great restaurants are not built on luck or longer hours. They are built on habits: small, repeatable practices that compound into stronger margins, happier teams, and guests who keep coming

By Jaime Oikle

/ 7 Oct 2026

10 Winning Habits of Thriving Restaurants

Restaurant Success Checklist: Action Steps by Category

Use this checklist to assess and upgrade your restaurant's performance in the areas that matter most. Print it. Share it. Revisit it monthly. Areas covered: * Staffing, Leadership &

By Jaime Oikle

/ 28 Sep 2026

Restaurant Success Checklist: Action Steps by Category

From Franchisee to Franchisor: Aaron Anderson on Building Sunrise Social

Aaron Anderson opened his first franchise the day before the 2020 shutdown. Since then he's run multiple brands, launched ghost kitchens, and built his own breakfast, brunch, and lunch franchise. Here's what he's learned about economics, systems, and people along the way.

By Jaime Oikle

/ 24 Sep 2026

From Franchisee to Franchisor: Aaron Anderson on Building Sunrise Social

The Invisible Sign: Why "Make Me Feel Important" Is the Most Profitable Habit in Your Restaurant

Everyone in your restaurant wears an invisible sign: "Make me feel important." Your staff, your managers, and your guests. Here's how independent operators can read that sign and turn it into lower turnover and more regulars.

By Jaime Oikle

/ 22 Sep 2026

The Invisible Sign: Why "Make Me Feel Important" Is the Most Profitable Habit in Your Restaurant

Atomic Restaurants: Small Habits, Big Wins

Independent restaurant operators can borrow James Clear's Atomic Habits framework to learn practical, tactical ways to apply the four laws of behavior change to your floor, kitchen, and team culture.

By Jaime Oikle

/ 17 Sep 2026

Atomic Restaurants: Small Habits, Big Wins

Scorecards & Dashboards: How to Use Data to Drive Staff Performance

In the heat of a busy service, it's easy to feel like everything is moving - yet nothing is improving. That's where staff scorecards and dashboards come

By Jaime Oikle

/ 8 Sep 2026

Scorecards & Dashboards: How to Use Data to Drive Staff Performance

WEBINAR: 70+ Marketing, Sales, Service & Profit Ideas for Your Restaurant in 30 Minutes”

In this session Jaime and Roger present a rapid-fire session with immediately actionable ideas to: * Drive business on a slow night(s) * Create Cash Cow items that bring a

By Jaime Oikle

/ 1 Sep 2026

WEBINAR: 70+ Marketing, Sales, Service & Profit Ideas for Your Restaurant in 30 Minutes”

People & Staffing