Customer Service

Learn how a People-First Culture drives success in the restaurant industry with insights from entrepreneur Michel Falcon in this engaging podcast episode.

It’s time for restaurants to solve their labor challenges, increase margins and be re-inspired to transform their business. Don't miss this...

Shep shares a list of short tips that will help your restaurant deliver amazing customer service.

Gold, silver & platinum are buried in the recognition treasure chest. Roger tells you how to dole it out...

The struggle to find quality staff is ongoing and serving customers with true hospitality remains our biggest challenge.

A restaurant is not simply shaped by the food it serves but also by the efficiency of the team behind it.

Learn essential restaurant customer service tips with Darren Denington on improving guest experiences, boosting satisfaction, and driving repeat visits.

Gigantic missed opportunity here! Are your servers just order takers? Don't make this mistake...

Shep shares the characteristics of folks that can help your restaurant get to amazing.

In addition to offering competitive salaries, here are six additional tips for restaurant operators.

Learn how AI can make your unstructured feedback - like ratings, reviews, social posts, and open text survey feedback - work for your restaurant.

Rushi shares the secret sauce for keeping workers engaged.