Customer Service

upset customer 20 Things Your Staff Does that are Pissing Your Customers Off!

Don't think you're immune!

These things happen everywhere...





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Public Content 2023 Wrap Up & 2024 Predictions for Restaurants/Hospitality

Public Content Two Minutes on Getting Preshift Right at Your Restaurant

Public Content Ep 201: The Surprise Way to Drive Sales & Profits at Your Restaurant

Public Content How a Customer Feels When You Don't Respond

Public Content Ep 200 - Why Management Systems are Crucial for Restaurant Success

Public Content 20 Tips on How to Deliver an Amazing Customer Service Experience

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Member Content WEBINAR - "Service & Sales: The Keys to Guest Satisfaction & Profit"

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Public Content Ep 196: Mastering the Art of Restaurant Management: Leadership, Systems, and Team Building

Member Content Leadership vs. Management (Webinar)

Member Content Six Reasons Why People Are Amazing - and Three Reasons They Aren't

Public Content Ep 193: How to Keep Your Restaurant Staff Happy and Productive

Member Content Quick Tips: Better Customer Service in 15 Seconds