The fun stuff...counting inventory. Roger talks about why it's so important.

Learn essential restaurant customer service tips with Darren Denington on improving guest experiences, boosting satisfaction, and driving repeat visits.

Gigantic missed opportunity here! Are your servers just order takers? Don't make this mistake...

Jaime & Roger explore the crucial difference between management and leadership, emphasizing the need for true leadership that empowers employees.

Brett Campbell, the Co-Founder and CMO at Loma, discusses how the Loma Platform bridges the gap between national brands and individual franchises.

Jackie discusses the importance of brand strategy, content marketing, and more!

Dive into this episode as David (The DELO) DeLorenzo gives us the lowdown on insurance, tech, and navigating restaurant industry challenges.

Dive into a digital marketing chat with Jaime & Brenton.

Jason provides a guide for conducting effective one-on-one meetings with team members at your restaurant.

The "Difference Dollars" approach to creating a culture of appreciation.

Jason Brooks shares insights from his book Every Leader Needs Followers.

Jaime & Tony discuss the state of the restaurant industry.

Detailed job descriptions are crucial for setting expectations and ensuring employee accountability. Roger shares more tips...

Roger tells an almost unbelievable story of poor service that should open any operator's eyes.

Jaime and Roger cover 8 key things to help your staff deliver better service and increase sales & profits.

Jaime & Ashley discuss the expo's events, education & several key trends - don't miss it!