People & Staffing

The exceedingly successful managers realize they are to “manage” things and “lead” their people. Brian identifies 11 important factors of leadership every manager desiring to succeed and excel should master.

Five quick tips for the upcoming season.

5 quick holiday time tips.

Brian offers a collection of typical interview questions when interviewing for a management position.

There are so many things to get right with a new restaurant concept. The folks at CBC did a great job hitting all the checkboxes.

What style is most effective, and what style is best left for 30 years ago. Mike reviews some of the ways we work with our people.

Preshift meetings are a big opportunity to boost service levels. Here's how to get it right.

Looking to develop your staff into leaders? Check out these four tips.

It takes a lot to be an effective restaurant manager.  Here's a great start...

Jaime and Roger cover 8 key things to help your staff deliver better service and increased sales & profits.

Hiring bar staff can be tough. Here's some tips...

Great tips on how best to recognize and reward your staff for optimal performance.

Shep delivers a list you just don't want to miss.

This is a great opportunity for every restaurant to improve.

A quick checklist to help restaurants get ready for spring and summer.

Three point plan for building a great restaurant staff.