People & Staffing

It's that time of year when many of us resolve to get organized. Dallas shares a number of tips...

Great episode with Kari Hensien of RizePoint about getting organized here in January for an effective year at your restaurant.

The exceedingly successful managers realize they are to “manage” things and “lead” their people. Brian identifies 11 important factors of leadership every manager desiring to succeed and excel should master.

Preshift meetings are a big opportunity to boost service levels. Here's how to get it right.

Jill says you deserve to be passionate about every single part of your life.

Many restaurant employees are burnt out. Here are some tips to help with the widespread industry burnout.

What style is most effective, and what style is best left for 30 years ago. Mike reviews some of the ways we work with our people.

One of the best episodes ever. Period.

Jaime and Roger cover 8 key things to help your staff deliver better service and increase sales & profits.

In-depth report on the industry showed an increase in several violations during the pandemic.

Shep delivers a list you just don't want to miss.

Great episode with David Friedman of Culturewise on the importance of culture in your business.

Both are critical right now as restaurants compete for both team members and customer traffic.

Nurture them, develop them, watch them shine, then get out of their way!

When a customer is unhappy, you're more likely to hear about it. Here's what to do...

Looking to develop your staff into leaders? Check out these four tips.