People & Staffing

In-depth report on the industry showed an increase in several violations during the pandemic.

Shep delivers a list you just don't want to miss.

Great episode with David Friedman of Culturewise on the importance of culture in your business.

Both are critical right now as restaurants compete for both team members and customer traffic.

Nurture them, develop them, watch them shine, then get out of their way!

When a customer is unhappy, you're more likely to hear about it. Here's what to do...

Looking to develop your staff into leaders? Check out these four tips.

Training advice for effectively reaching millennials.

You might be surprised to learn that you're paying for unproductive time.

The duo have announced a new virtual training to provide instruction in the fundamentals of working in a kitchen.

4 tips for overcoming labor challenges, plus a few things to avoid or be careful about along the way.

Tech tools are a critical investment that streamline systems, provide critical data, and lead to a massive ROI that can sustain your business.

With any business know that you'll encounter challenges. Don't panic! Remember the 5 C's and forge ahead.

Roger and Jaime were live talking about the pressing issue of staffing, plus Roger's recent decision to sell his restaurant.

Everyone is struggling with the labor shortage, and serving customers with true hospitality is now our biggest challenge.

This is a great opportunity for every restaurant to improve.