Seminars & Webinars

Book Cover Getting to the Heart of Hospitality

In this exclusive interview Jaime talks in-depth with customer service consultant, speaker and trainer Micah Solomon about his new book, The Heart of Hospitality.

From techniques to stories from key hospitality experts around the world, Micah shares tons of great tips about improving restaurant customer service.

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Articles

Public Content Free Webinar - "6 Secrets for Restaurant Success"

Public Content What Are the Secrets to Getting Music Right in Restaurants & Bars?

Public Content Restaurant Tech Talk: Setting the Stage for Your Restaurant's Success

Member Content Steps for Building a Successful Restaurant Empire

Member Content 8 Things to Say to Your Restaurant Staff

Member Content Making Ordering Easier & More Efficient for Your Restaurant

Member Content Making More Money From Your Menu: The PMIX Report

Member Content How to Best Design Culture in Restaurants & Bars

Member Content 5 Ways to Incentivize Your Staff & Customers

Member Content Restaurant Marketing: How to beat 3rd Party Delivery Fees (and more marketing tips)

Public Content Optimism & Opportunity Restaurant Conference

Member Content Breakeven Analysis for Your Restaurant

Public Content Free Webinar - How to Get the Employee Retention Credit: What Owners Need to Know

Member Content Higher Restaurant Profits Through Data-driven Decisions

Public Content What to Expect at the "Restaurant Recovery, Reset & Resurgence Show"

Public Content Join Us for the "Restaurant Recovery, Reset & Resurgence Show"