Seminars & Webinars

Book Cover Getting to the Heart of Hospitality

In this exclusive interview Jaime talks in-depth with customer service consultant, speaker and trainer Micah Solomon about his new book, The Heart of Hospitality.

From techniques to stories from key hospitality experts around the world, Micah shares tons of great tips about improving restaurant customer service.








Public Content FREE WEBINAR - "Service & Sales: The Keys to Guest Satisfaction & Profit"

Public Content Ep 198 - Aloha Spirit and Burgers: A Recipe for Success at Seven Brothers

Public Content Getting More Kids & Families in Your Restaurant

Public Content Ep 196: Mastering the Art of Restaurant Management: Leadership, Systems, and Team Building

Member Content Leadership vs. Management (Webinar)

Member Content WEBINAR: Restaurant Profit Checklist

Public Content Ep 179: Kevin King of Donatos Pizza

Member Content MEMBER WEBINAR "Put Your House in Order"

Member Content 8 Things to Say to Your Restaurant Staff

Member Content Webinar: The Biggest Restaurant Profit Needle Movers

Member Content Making More Money From Your Menu: The PMIX Report

Public Content Ep 173: How to Get Birthday Marketing Right at Your Restaurant

Public Content 169: Being Disruptive: What the Restaurant Industry Needs

Public Content Ep 166: Tech Entrepreneur to Restaurateur & Back: How Bo Davis Discovered the Problem He Wanted to Solve

Public Content Ep 165: People First Culture - Best Practices that are Working in Restaurants

Member Content Free Webinar - "6 Secrets for Restaurant Success"