Seminars & Webinars

Book Cover Getting to the Heart of Hospitality

In this exclusive interview Jaime talks in-depth with customer service consultant, speaker and trainer Micah Solomon about his new book, The Heart of Hospitality.

From techniques to stories from key hospitality experts around the world, Micah shares tons of great tips about improving restaurant customer service.








Member Content WEBINAR: Marketing that Drives New & Repeat Business

Public Content Ep 209: Transforming Restaurant Managers into Leaders

Public Content Ep 208: Trends, Challenges & Opportunities: With Tony Smith of Restaurant 365

Public Content 8 Things to Say to Your Restaurant Staff

Member Content WEBINAR: Maximize Your Restaurant’s Opportunities, Sales & Profits in 2024

Public Content Ep 203: Effective Strategies for Maximizing Restaurant Profits

Public Content Ep 201: The Surprise Way to Drive Sales & Profits at Your Restaurant

Public Content Ep 200: Why Management Systems are Crucial for Restaurant Success

Member Content WEBINAR - "Service & Sales: The Keys to Guest Satisfaction & Profit"

Public Content Ep 198: Aloha Spirit and Burgers: A Recipe for Success at Seven Brothers

Member Content Getting More Kids & Families in Your Restaurant

Public Content Ep 196: Mastering the Art of Restaurant Management: Leadership, Systems, and Team Building

Member Content Leadership vs. Management (Webinar)

Member Content WEBINAR: Restaurant Profit Checklist

Public Content Ep 179: Kevin King of Donatos Pizza

Member Content MEMBER WEBINAR "Put Your House in Order"