Seminars & Webinars

Book Cover Getting to the Heart of Hospitality

In this exclusive interview Jaime talks in-depth with customer service consultant, speaker and trainer Micah Solomon about his new book, The Heart of Hospitality.

From techniques to stories from key hospitality experts around the world, Micah shares tons of great tips about improving restaurant customer service.

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Articles

Public Content FREE WEBINAR - "Service & Sales: The Keys to Guest Satisfaction & Profit"

Sep 22, 2023

Can't miss session on 9/26 to boost your restaurant's profits.

webinar

Public Content Ep 198 - Aloha Spirit and Burgers: A Recipe for Success at Seven Brothers

Sep 7, 2023

Jaime & Seek share a number of insights and lessons in this entertaining episode.

Seven Brothers Burgers

Public Content Getting More Kids & Families in Your Restaurant

Aug 2, 2023

Here's a quick 3.5 minutes on attracting more kids and families into your restaurant to help drive sales & profits.

families

Public Content Ep 196: Mastering the Art of Restaurant Management: Leadership, Systems, and Team Building

Jul 18, 2023

Deep dive with Darren & Alison about developing strong leadership at your restaurant.

Podcast - Darren & Alison

Member Content Leadership vs. Management (Webinar)

Jul 6, 2023

90+ minutes of impactful leadership content for your team.

webinar

Member Content WEBINAR: Restaurant Profit Checklist

Mar 28, 2023

Contact packed session!!! 10 BIG questions answered! Watch now...

Webinar - Profit Checklist

Public Content Ep 179: Kevin King of Donatos Pizza

Jan 4, 2023

Great session with Jaime & Kevin of Donatos Pizza.

Kevin King

Member Content MEMBER WEBINAR "Put Your House in Order"

Dec 12, 2022

2 hours of can't miss training!

restaurant

Member Content 8 Things to Say to Your Restaurant Staff

Dec 6, 2022

Jaime and Roger cover 8 key things to help your staff deliver better service and increase sales & profits.

waiter

Member Content Webinar: The Biggest Restaurant Profit Needle Movers

Sep 27, 2022

Deep dive into key profit drivers for your restaurant.

Member Content Making More Money From Your Menu: The PMIX Report

Sep 26, 2022

Jaime & Roger talk about pmix as an integral part of having a successful menu making money for your restaurant.

women and restaurant menu

Public Content Ep 173: How to Get Birthday Marketing Right at Your Restaurant

Sep 19, 2022

The whys & hows of doing birthday marketing well for your restaurant.

Dyson Barnett

Public Content 169: Being Disruptive: What the Restaurant Industry Needs

Jul 25, 2022

Refreshing stuff with Stratis Morfogen of Brooklyn Chophouse, Brooklyn Dumpling Shop and author of the new book "Be a Disruptor".

Stratis Morfogen

Public Content Ep 166: Tech Entrepreneur to Restaurateur & Back: How Bo Davis Discovered the Problem He Wanted to Solve

Jun 27, 2022

You'll enjoy our fun conversation as we talk math & profits & menu costs & more...

Bo Davis

Public Content Ep 165: People First Culture - Best Practices that are Working in Restaurants

Jun 16, 2022

Tune in to this! You're going to get a handful or powerful nuggets on the power of people development in your business.

Michel Falcon

Member Content Free Webinar - "6 Secrets for Restaurant Success"

May 23, 2022

Exciting 2-hour Virtual Restaurant Show featuring new, exclusive high-level content...

chef
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