Customer Service

upset customer 20 Things Your Staff Does that are Pissing Your Customers Off!

Don't think you're immune!

These things happen everywhere...

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Public Content 8 Things to Say to Your Restaurant Staff (Ep 19)

Mar 27, 2025

Jaime and Roger cover 8 key things to help your staff deliver better service and increase sales & profits.

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Public Content Boosting Restaurant Profits Using AI With Carl Turner

Mar 24, 2025

Carl Turner explains how AI transforms the way restaurants handle marketing, sales, and customer engagement.

boosting-restaurant-profits-using-ai-carl-turner

Public Content How to Lose $500+ in Business on a Quiet Monday Night

Mar 18, 2025

A quick story on how to lose $500+ in business on a quiet Monday night.

restaurant

Member Content Webinar: "Menu Engineering 101"

Mar 6, 2025

Turn Your Menu into a Money-Making Machine!

Menu Engineering 101

Public Content The Secret Sauce to Restaurant Success: Service, Storytelling, And Disruptive Thinking with Christian J. Fischer

Mar 3, 2025

Christian J. Fischer discusses the uniqueness and beauty of running hyperlocal restaurants in today’s ever-changing food and hospitality industry.

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Public Content Top 10 Restaurant Customer Service Strategies

Feb 27, 2025

Here's to delivering your best customer service ever!

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Public Content Understanding Guest Satisfaction + 5 Tips to Improve It

Feb 25, 2025

Nothing is more important than consistent satisfaction for your guests. Megan shares a handful of tips.

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Public Content Cultivating The Right Ownership Mindset with Alison Anne (Ep 238)

Feb 19, 2025

Do you want to make your restaurant more profitable? Alison Anne shows how the right ownership mindset fueled by intentional leadership can drive success.

cultivating-the-right-ownership-mindset-alison-anne

Public Content Building The Right Restaurant Leadership Team With Darren Denington (Ep 235)

Jan 27, 2025

Darren Denington offers tips and insights on creating the right leadership team for your restaurant.

building-the-right-restaurant-leadership-team-darren

Public Content The Biggest Takeaways from NRN's The State of Independent Restaurants 2024

Jan 9, 2025

Outstanding recap from Rev on NRN's 2024 report.

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Public Content Top Hurdles and Challenges for Restaurants in 2025

Dec 18, 2024

Restaurant365's State of the Restaurant Industry Survey shows labor & sales challenges as 2025's top challenges.

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Member Content WEBINAR: The Restaurant Operator Hot Seat

Dec 11, 2024

We tackle today’s biggest challenges head-on!

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