Newsletter Archive

Newsletter IssuesThe newsletter archive is a available for members only.

 

We changed the format of the weekly e-newsletter in April to a more frequent "Just One Thing" format, where the newsletter has just one feature story/link per issue. Our goal in so doing was to cut through the clutter and give readers one must-read piece in each issue.

The newsletters are no longer archived on the site, though you can subscribe to the free "Just One Thing" e-newsletter by entering your e-mail address below:

 

 

 

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Member Content Newsletter Issue #294

Apr 6, 2009
Notes: 4-Day Sale!; New @ RR: Converting Prospect Into Loyal Restaurant Clients; Rough Economy Creates Good Customer Service Practices; Gird Your Loins, Hospitality, Here Comes The Perfect Storm!; Employee Free Choice Act Has Come Back With A Vengeance; Mel and Anthony; Articles From Around the Web

Member Content Newsletter Issue #293

Mar 29, 2009
New @ RR: How many times must a man look up and pretend that he just doesn't see?; Key Numbers To Watch In Your Restaurant Business; Change Management in the Restaurant Industry; How to Design an Effective Logo; Hear it Straight From the Horses' Mouth; Articles From Around the Web; Wine & Spirits Tip: New Drinks Matcher Widget

Member Content Newsletter Issue #292

Mar 1, 2009
Notes: I love video!; New @ RR: Five Ways to Beef up Employee Morale; Your Website = Online Orders = Real $$; The Big Business Business; What You Did Not Do During Good Times Is Biting You Now! (The Lessons Learned); With My Foot Firmly Upon the Brass Rail!; Articles From Around the Web; Service Tip: Three Powerful "Customer Service" Strategies That Work In a Tough Economy

Member Content Newsletter Issue #291

Jan 26, 2009
Notes: The Three-Way..., New @ RR: Restaurant Doom -- More Alcohol Taxes?; Don't Hunker Down Now; Five Things to Keep You Going in These Tight Times; 10 Tax Tips for the Hospitality Industry; Times are Changing and so is the Restaurant Industry Due to Tough Economy; Cooking Out Loud; Wine List for Under-30s; Articles From Around the Web; Service Tip: Unconditional Customer Service - In Good Times and Bad

Member Content Newsletter Issue #290

Jan 19, 2009
Notes: Thank you for the responses; New @ RR: 5 Key Principles Of Restaurant Marketing; Marketing an "Anti-Event"; Bartenders on the Take; Personal Brands Are In. What Does That Mean For Design?; Up & Coming: Jesse Rodriguez; Marketing Tip: How Customers Are Looking for Restaurants

Member Content Newsletter Issue #289

Jan 5, 2009
Notes: An Interesting Question...; New @ RR: Trends to Survive & Thrive in 2009; You Can't Have Enough Steakhouses or Premium Vodkas; Strategic Thinking for Tomorrow's Restaurant Business Operators Today; Who In Your Organization Drives The Guest/Customer Experience?; Service Tip: Ask the Extra Question(s)

Member Content Newsletter Issue #288

Dec 30, 2008
Notes: The New Year is Coming, Feature Article: Strategic Thinking for Tomorrow's Restaurant Business Operators Today

Member Content Newsletter Issue #287

Dec 8, 2008
Notes: The RR Sale Event; New @ RR: Restaurant Service -- Warm vs. Cool; Marketing A Restaurant In December (So As It'd Stay Busy Through January); Bracing for a Recession; Interview: Roy Yamaguchi

Member Content Newsletter Issue #286

Dec 2, 2008
Bickell's Blog: It's Called Marketing...; New @ RR: And Sometimes It Rains; How to Cut the Fat and Keep the Sizzle; Cell Phone Marketing for Restaurants; The Old & New Wines of Sicily; Marketing & Service Tip: Body Share

Member Content Newsletter Issue #285

Nov 17, 2008
Notes: The Power of Five...; New @ RR: Prepare to be Remarkable; Using Twitter to Promote Your Restaurant; Nacional 27: Taking the Cocktail Experience to the Next Level; Today's Cutting-Edge List; Marketing Tip: Obama, Restaurant Sales, And Change

Member Content Newsletter Issue #284

Nov 10, 2008
Notes: Your Homework?; New @ RR: Seven Benefits of Cell Phone Marketing; Sell the Sizzle AND the Steak; Reducing Worker Stress in Turbulent Economic Times; Open Bar: A Case for the Consultant; Allergic Reaction; Marketing Tip: A New Target Market For Restaurants

Member Content Newsletter Issue #283

Nov 3, 2008
Notes: Start with One...; New @ RR: Stupid Restaurant Marketing: Shift Happens; Restaurant Marketing Indecision; Inside the Immigration Issue; The Vision Thing; Restaurant Performance Index to Record Low in September; Survey Question: Credit Card Usage For Your Restaurant; Operations Tip: Update your menu often
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