Problem or Solution? Oct 7, 2014
It's a mindset and a leadership challenge. Darren shares a story...
Restaurant Service that Increases Sales - Audio SeminarJun 29, 2013
Specifically developed for independents and small restaurant groups, this session will help you obtain a clear understanding of what your guests are looking for in today's restaurant service and how to implement service techniques that will build sales for years to come.
5 Critical Errors Your Staff Are Making That Drive Your Guests to the CompetitionJan 17, 2013
Unfortunately, there are hundreds of ways you can negatively impact your guests. That's the bad news. The good news: Darren boils it down to the five big ones you must seek to avoid.
The Root of Great Restaurant ServiceDec 12, 2012
Darren's philosophy is simple. Simple, but not easy. Does your restaurant staff have the three necessary characteristics for delivering great service?
