Recent Articles in People & Staffing

Member Content 7 Deadly Sins of a Bartender
Apr 29, 2013
Theft happens in bars all over America on a regular basis. The question is, are you as a bar manager/owner aware of when it happens. Mark takes you on a journey through some of the "tricks of the trade."
Member Content 13 Steps to Writing a Fool-Proof Schedule
Apr 23, 2013

Early in his career, David discovered that writing a schedule could be as easy as putting a simple puzzle together.  He shares with you the 13 steps he developed to writing a fool-proof schedule.
Member Content Opening a Restaurant: It All Starts With Passion
Apr 19, 2013

The common denominator for all those that I have met who have succeeded can be reduced to one defining characteristic: passion.
Member Content 4 "Bad Leader Behaviors" That Affect Productivity, Profits
Apr 7, 2013
Is Your Leadership Hurting the Bottom Line?
Member Content Q&A: Staff Incentives to Boost Sales
Mar 14, 2013
A handful of tips for your restaurant.
Member Content Don't Give 'Em a Management Entitlement Program
Feb 26, 2013

David shares six keys to writing a great management bonus program.
Member Content Q&A: Lowering Staff Turnover
Feb 25, 2013
Member Content Q&A: Returning Half Eaten Entrees
Feb 1, 2013
Member Content 5 Critical Errors Your Staff Are Making That Drive Your Guests to the Competition
Jan 17, 2013
Unfortunately, there are hundreds of ways you can negatively impact your guests. That's the bad news. The good news: Darren boils it down to the five big ones you must seek to avoid.
Member Content The "Shift" in Recruiting and Job Hunting for Restaurant Pros
Jan 15, 2013

Social technology has come to the recruiting and job hunting process for restaurant professionals. Jaime talks with Jeff about how Shiftgig.com helps restaurants and staff connect in today's marketplace.
Member Content Employee Orientations: Are there Batteries in the Remote?
Jan 10, 2013
Ernie hits hard at the flaws of most orientation programs while offering potential solutions for improved results.
Member Content 12 Keys to Running a Profitable Restaurant
Jan 10, 2013

Have you ever found yourself utterly displeased with a manager who is meeting the minimum expectations? David's "12 keys to Running a Profitable Restaurant" will get you past this roadblock.
Member Content Core Values Key to Customer Service
Jan 6, 2013
Does your restaurant team know your values? Make sure you get your people living them.
Member Content 5 Ways to Cut the Fat and Keep the Sizzle
Dec 11, 2012
Roberta believes that those restaurants that cut the fat, without cutting the sizzle will thrive in any economic climate. Check out her five tips for making it happen in your restaurant.
Member Content Four Corners -- Planning Your Restaurant Day
Dec 4, 2012
Even though a day in the restaurant business can be wildly unpredictable, that does not mean we can't try to plan. Like any manager in any industry, planning your day is a crucial part to being successful. Richard shares what he's developed over the years for planning the work day.
Member Content Meeting Zig Ziglar
Nov 29, 2012
Michael recounts the vast impact that Zig Ziglar had on sales, motivation and leadership.
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