Recent Articles in People & Staffing

Member Content Top 10 Tips for Managing Down
Feb 16, 2011
Roberta shares ten tips to help you become the type of manager that everyone wants to work with.
Member Content Five Reasons Why Nothing Has Changed in Your Restaurant
Feb 8, 2011
Restaurant owners & managers complain all the time that nothing seems to have changed in their restaurants. Roberta discusses five reasons why this may be the case.
Member Content Top 10 Tips For Managing Up in a Top Down World
Jan 28, 2011
It may seem unnatural to manage up in the top down world of business but this is exactly what you must do to be successful. Roberta shares 10 tips for managing those relationships above you.
Member Content Preventing Unionization Means Reinvigorating the Focus on the People
Jan 21, 2011
While a rise in unionization is a concern for our industry, the reassuring news is that taking the time to leverage the culture within the organization can diminish the need for employees to seek an outside entity to be their voice. Stephanie shares some insights.
Member Content How to Improve Employee Performance and Ensure Consistent Service
Jan 7, 2011

Consistency is essential if you want your restaurant to be successful in the long run. Customers expect to receive the same high quality service every time they enter your establishment. Robert shares some tips...
Member Content Today is Whensday!
Jan 4, 2011

Notice the unique spelling in the article title? That's not a typo. Don shares a new "get stuff done" philosophy with you.
Member Content What is Your Restaurant Management Team's Media Diet?
Dec 15, 2010
Finding out just what kind of media a job candidate is consuming will give you quick insight into what they know about managing, marketing and other elements of your business. Brian shares some tips.
Member Content 7 Tips for Getting That Restaurant Job Promotion
Dec 15, 2010
Are you ready for the next level in your restaurant career? What do you do next to get noticed for that promotion? Brian shares 7 keys to your next promotion.
Member Content 17 Hot Leadership Best Practices
Oct 20, 2010

Jeffrey rattles a list of key leadership practices -- a list that every restaurateur needs to review.
Member Content How To Engage That "Portable Generation", Who Will Ultimately Run Your Business!
Oct 7, 2010

The "Portable Generation" along with wonderful attributes also presents some traits which are perhaps unsettling.  They are impatient, not particularly good with advice, ambitious, which requires some tempering, and confidently quite used to being right.  Who said it would be easy?  But, if you can harness that energy, encourage that idealism, and direct that intelligence and passion, you, as an organization will move forward.
Member Content The Grass is Always Greener - Good Retention Strategies Can Break the Myth
Aug 20, 2010
"This is not rocket science" says John.  Your employees are just as discerning as your guests. Tend to your own yard properly, and you can put the neighborhood to shame!
Member Content What Are Employees Saying About Your Restaurant?
Aug 12, 2010
Joel shares a scratch-your-head story about a restaurant employee encounter. What if it was your employee?
Member Content Untrained Employees Are Killing Your Restaurant
Aug 3, 2010
Long term, well trained employees are your company's best asset. Protect them with the insurance of a great training program and you will recognize the return on investment.
Member Content Time Management Tips for Tired Managers
Jul 30, 2010
Hidden behind the facade of productivity is a restaurant manager's unique legion of time bandits. Chuck walks you through how to beat those bandits.
Member Content Take the Time to Invest in Your Workforce: Increasing hourly employee retention through culture and creative benefits
Jun 10, 2010
It takes more than standard benefits to foster true loyalty among employees, loyalty that will make them want to remain with you versus trying the next hourly job down the street. Shawn shares a number of tips and examples.
Member Content Team Charter - Getting Buy In to Get Results
Apr 5, 2010

Just as there is incredible power in a strong team, there is a disaster waiting to happen in a weak team environment.  Jaime takes a look at what a strong team looks like and how you can get there.
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