Ep 200: Why Management Systems are Crucial for Restaurant Success

publication date: Oct 23, 2023
author/source: Jaime Oikle with Darren Denington & Alison Anne

Alison & Darren

Darren, Alison & I dig into the importance of implementing effective management systems in restaurants.

They highlight the significance of trust, open communication, and accountability in building a successful management team. Darren breaks down different categories of systems in a restaurant, while Alison emphasizes the importance of a strong leadership team. The episode also touches on the importance of taking responsibility as a leader, staying organized, and the role of regular evaluation and updates of systems.

Tune in and take your management skills to the next level!

Episode highlights include:

  • Upcoming restaurant show appearance in Orlando Florida
  • Explanation of the importance of management systems in restaurants
  • Breakdown of different categories of systems in a restaurant
  • Emphasis on the importance of trust and open communication within a management team
  • Importance of building a strong leadership team
  • Importance of accountability and using an action list to track tasks
  • Importance of a strong culture and low turnover in restaurants
  • Emphasis on managers taking ownership and making changes for improvement
  • Importance of regular evaluation and updates of systems

FYI - Be sure to sign up for their Restaurant Management 201 Program at the Florida Restaurant Show (check site for other upcoming locations).

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Link: Restaurant Management 201



Jaime OikleJaime Oikle is the Owner & Founder of RunningRestaurants.com, a comprehensive web site for restaurant owners & managers filled with marketing, operations, service, people & tech tips to help restaurants profit and succeed.






TIMESTAMPS from Podcast...


Management Systems and the Florida Restaurant Show [00:00:43]
Darren and Allison discuss the upcoming Florida Restaurant Show and their workshop on management systems.

Understanding Management Systems [00:01:36]
Darren explains the concept of management systems and the importance of implementing them in a restaurant.

Different Categories of Management Systems [00:03:49]
Allison breaks down the different categories of management systems, including leadership, personal, communications, operations and staffing, training, financials, and marketing.

Building a Strong Management Team [00:10:11]
Explains the importance of trust, participation, and teamwork in creating a successful management team.

Implementing New Training Systems [00:11:25]
Discusses the benefits of having multiple people working on implementing new training systems and the importance of constructive conflict.

Accountability and Action Lists [00:12:44]
Highlights the need for open discussions, trust, respect, and accountability in a management team, and the use of action lists as a tool for tracking tasks.

Implementing Systems [00:20:57]
Discussion on the importance of having a point person, organization, diligence, and accountability for successful implementation of systems.

The End Goal [00:23:40]
Exploration of the end goal of having a cohesive team working towards a common goal, appreciating and feeling valued in their positions, and the role of leadership and systems in achieving this.

Logistics of Workshop Registration [00:25:36]
Details on how to register for the workshop at the Florida Restaurant Lodging Show, including visiting the Restaurant Management 201 website and signing up for passes and the workshop as one combined price.